Contact Trans Spa

Main Contact Information

Direct Phone: 443-502-0071 (call or text)

Backup Phone: 410-939-6505 (rings Jacki's front desk) PLEASE let us know you are calling about Trans Spa!

Please note: our direct line may also redirect to Jacki's front desk if we're currently unable to answer. All of Jacki's staff are friendly, helpful, discreet, and nonjudgmental, and we'll be happy to connect you with our specialist for detailed questions or appointment scheduling!


Address: Jacki's Intimate Boutique, 1634 Pulaski Hwy, Havre de Grace, MD 21078



Visitor Information

Help! I came to your store, but I couldn't find the Trans Spa items.

For our first-time visitors: Trans Spa is inside a private, unlabeled room – just enter the building through the front or back doors, and tell your friendly Jacki's front desk clerk that you're interested in shopping Trans Spa merchandise! Due to customer privacy concerns, we are not able to accommodate walk-ins – we require that you make a FREE appointment if you'd like to come in and shop. Once you're in our schedule, coming in is even easier: simply walk in and tell us you're here for your appointment. We'll bring you back right away!

Do I really need to make an appointment? Can't I just walk in and shop?

We really can't allow more than one customer to shop at once (exceptions made for groups or couples who make appointments together and plan to shop together). This is to protect YOU and your privacy. Unfortunately, it means that a lot of hopeful walk-ins drive all the way here only to be told that the room will be unavailable for a few more hours. It's disappointing for you, and for us as well! Making an appointment ensures that you get the shopping experience you want when you want it, and helps us be most effectively prepared for your visit. If you're truly unable to pre-schedule your visit, we recommend calling ahead same-day or the day before to ask whether we expect to have availability for you.
We do accept walk-ins whenever we can, but for paid services such as Makeup Application or Lessons, Full Transformation/Extended Shopping, and any Deluxe Packages, there's a lot more preparation required. Therefore, appointments are mandatory for these services, and we recommend booking at least a week or two in advance to ensure our availability. UPDATE 2021 Post-Covid: we are not offering any services except Quick Shops until further notice, and require appointments for the Quick Shops as well.

We'd love to hear from you!

Do you have feedback, questions, concerns, or compliments for us? We're on social media: find us on Facebook, Twitter, and Instagram! You can also either email us directly at the address above, call us at our Trans Spa number, or fill out the form below. No solicitation or business inquiries please!

Making an appointment? Check out the options on our In-Store Services page and let us know which appointment type you want.

Please be sure to provide some type of valid contact information so we can respond to your inquiry!